Gas Division

The City of Vernon operates a gas distribution system comprised of over 44 miles of six-inch distribution main pipe and seven miles of transmission pipe to provide for all of Vernon’s industrial needs. This system can accommodate delivery pressures up to 300 psig.

The Vernon Gas System offers businesses the following benefits:

• Substantial savings on monthly gas bills
• Quick installation
• An immediate crossover connection for current SoCal Gas users
• Two service plans:
  • Gas supply only—purchase your own gas and use Vernon's transportation system to deliver it to your location
  • Gas supply and transportation

Contact Information Telephone: (323) 583-8811, ext. 202

Emergency: (323) 826-1461

FAX: (323) 826-1425

Mailing Address: 4305 Santa Fe Avenue Vernon, CA 90058

E-mail: aserrano@ci.vernon.ca.us

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Customer Service

Services

• Processes applications for utility services: electric, water, gas, sewer, fire alarm
• Prepares, collects and processes utility bills. Resolves billing issues.
  
• Verifies customer credits.
  
• Authorizes "turn-on" orders.
• Reads utility meters.

Billing

Monthly bills include the following:

• Electric: demand, energy, meter charges, special billing, transition charges
• Gas: transportation, commodity, meter charges, special billing
• Water: transmission charge, water usage
  

Contact customer service for any questions you have regarding your bill.

Customer Service Representative:

Anthony Serrano
(323)583-8811 Ext. 202 or
aserrano@ci.vernon.ca.us

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Frequently Asked Questions

Q. How long does it take to obtain electrical service?
A. Customers must first complete an application for service, which is available at the Customer Service Department. Customers must contact the Utilities Department’s Electrical Engineering Division and fill out a load sheet with a lone-line diagram of the facility. Service can be provided after the City Electrical Inspector has approved the electric panel if the service already exists and there is no significant change in load requirement. If installation of new transformers is necessary, electrical service will be available within two weeks after all permits have been approved by the City.

Q. Why do we need Light & Power approval when the electrical inspector has already approved and certified our panel?
A. The City Electrical Inspector approves panels and electrical installations to ensure safety and compliance with the National Electric Code. The Utilities Department must approve the panel and meter location to ensure that proper service can be provided and the Department will have 24-hour access to the panel to read meters and turn off power in case of emergencies. In addition, the panel size and load schedule must match available power.

Q. Who do we call in case of emergencies?
A. Contact our control center 24 hours a day, seven days a week at (323) 826-1461. Make sure you include your company name, address and the nature of your call. Our systems coordinators will dispatch service personnel to your location.

Contact Us:

Customer Service
Tel: (323) 583-8811, Ext. 202, 269 or 297
Fax: (323) 826-1433

City Electrical Inspector
Tel: (323) 583-8811, Ext. 244
Fax: (323) 826-1435

Light & Power Engineering - Electric Service Planning
Tel: (323) 583-8811, Ext. 276
Fax: (323) 826-1425

Light & Power Metering Group
Tel: (323) 583-8811, Ext. 589
Fax: (323) 585-3119